Our services begin with a diagnostic assessment to determine what aspects of the organizations structural and social systems to include in scope for alignment and improvement. This makes the design process faster, more accurate, and less apt to cause new misalignments.

The diagnostic assessment includes a review of performance data, operational data, and people systems data. We also perform non-quantitative analysis through individual and panel interviews to understand what people in the organization understand about areas of misalignment holding back performance.

The diagnosis begins the process of stakeholder involvement, which is critical to finding the best solutions and implementing them well.

The result is a revealing look at the organization and its opportunities to improve. Often, it is like a stack of boulders, we seek to find a few, if moved, that can move the whole pile in the right direction.